TERMS AND CONDITIONS

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I would like to state that client satisfaction is a priority for me.

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Feel free to contact me with any concern or question you may have.

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Copyright

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I have full right to display the images of the artworks created under commission on www.sespiart.com and my social media platforms.

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The images on this website cannot be used without permission. 

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If the client doesn't want the artwork to be shared online for any reason, this has to be determined beforehand.

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If the portrait is a surprise and you don't want me to share it online, please let me know.

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Payment

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The payment must be fully submitted in order to confirm the commission and enter the waiting list.

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Remember that once an estimated completion date is given, it will only be mantained upon receipt of payment.

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Cancellation & Refund

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Clients have a 48 hour cooling-off period from the moment of payment. In this 48 hour period, the refund in full can be requested without a reason. Once the period has passed, the refund will no longer be possible.

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The reason behind this is that the products on sale are handmade and customized, therefore, a cancellation would mean a total loss of time, supplies and a possible rejection of potential clients.

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The shipping expenses can be refunded any time in case of cancellation.

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Damage In Shipping

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In the unlucky scenario that the portrait is damaged on the delivery transit, I would have the right to request clear proof of the damage, and get it sent back to me.

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I would claim the insurance from the delivery company, and once it has been accepted, I would create a new portrait for no extra costs.

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The completion time of the substitute portrait would depend on my waiting list of that moment.

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Privacy Policy

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Your personal and payment information will never be shared, sold, published or disclosed to any third parties.

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